Managers a big influence on your people's engagement levels. They account for 70% variance in engagement statistics. Managers are responsible for setting goals and motivating employees to reach them. They should frequently exchange open and honest feedback with their staff which requires a high level of trust. Beyond feedback, managers should take the time to recognise employee contributions and achievements, while identifying employees who show enough promise to be promoted.
Spot disengagement
It's your responsibility as a manager to understand how your people are feeling and performing. The insights you receive from their Perform & Engage 365 check-in helps you identify changes in behaviour over time. The regular cadence and framework also builds trust so they feel they can be honest with you.
The structured format helps you easily spot nuances that indicate disengagement such as:
- persistently late check-ins
- missed check-ins
- fewer details within the submitted check-ins
- numerical question responses dipping significantly
💡 Top tip: Read the article on How to spot the 4 signs of a disengaged employee on your team
Identify future superstars
A frequent reason that people leave their jobs is because of lack of development. Understanding your employee's aspirations and career development will enable you to proactively coach or mentor them through regular, two-way feedback through the Perform & Engage 365 check-in framework.
Ask questions that encourage them to share their personal goals and the support they need to achieve those goals. You'll soon see the cream rising to the top.
💡 Top tip: Read how a Perform & Engage 365 check-in helps managers to identify future leaders
Encourage behaviour changes for personal development
Regular, light-touch feedback is the best way to encourage change. Small changes made over time are easier to maintain than step-change behaviours. That's why the traditional cycle of annual reviews just don't work. It's too much feedback delivered too late.
The Perform & Engage 365 check-in gives you the framework to deliver feedback that makes a lasting difference.
By reviewing your employee's check-ins, you're showing them that their work matters and that they are valued. Your specific, timely, honest feedback will lead to incremental change that helps your people to develop their skills.
💡 Top tip: Head to our website Resource Hub for wealth of manager-specific articles for supporting your employees to be more engaged.
Give your people the recognition they deserve
To truly excel at work, people need to feel engaged with their work. Feeling valued is one of the five pillars of employee engagement. The easiest way to help someone to feel valued is to give recognition for their contribution.
Recognition is simply calling out someone's contribution. This can be done publicly or privately, by a manager or a peer.
Even though peer-to-peer recognition tends to have more impact on employee engagement than manager recognition, it's important that you champion your own people. You can do this through the @mentions feature in the Perform & Engage 365 check-in.
💡 Top tip: Read the articles on How recognition impacts employee engagement and 5 ways to use @mentions to impact employee engagement.
Tell your senior leaders about the great work your team are doing
Visibility is a two-way street. Employees want to know that they're working towards something that matters. They also want to know that the senior leadership team is seeing their contribution.
Use Pass-ups to showcase the great work that your employees are delivering, share their ideas, or rasie their concerns to the senior team.
💡 Top tip: Read How visibility impacts employee engagement